CustomerZone Maintenance
We will be performing scheduled system maintenance from 4am to 7am Sunday 3/12/23 NZDT.During this time, you will not be able to access statements or upload any documentation.
We apologise for any inconvenience.
You deserve Betterer
Over the last few months, the media has gone to town on the big banks, with stories of people being declined for mortgages over things like buying one too many coffees or spending too much on takeaway food.
It’s been widely reported in the press that the legislation introduced to protect borrowers had the unintended consequence of the big banks making intrusive inquiries into expenses – potentially preventing credit-worthy applicants from getting a mortgage.
At Resimac, we believe in finding customer-friendly ways to implement regulatory changes. Because YOU DESERVE BETTERER.
We developed a sensible method of assessing loans which complies with the new legislation while at the same time catering for your unique needs and situations. A recent review of the legislation has confirmed this method was perfectly valid, giving us a head start in making NZ mortgages borrower-first.
As residential property lending specialists, our sole purpose is to help you purchase properties, so you aren’t subjected to home loan ridiculousness.
It’s been widely reported in the press that the legislation introduced to protect borrowers had the unintended consequence of the big banks making intrusive inquiries into expenses – potentially preventing credit-worthy applicants from getting a mortgage.
At Resimac, we believe in finding customer-friendly ways to implement regulatory changes. Because YOU DESERVE BETTERER.
We developed a sensible method of assessing loans which complies with the new legislation while at the same time catering for your unique needs and situations. A recent review of the legislation has confirmed this method was perfectly valid, giving us a head start in making NZ mortgages borrower-first.
As residential property lending specialists, our sole purpose is to help you purchase properties, so you aren’t subjected to home loan ridiculousness.
Introducing CustomerZone
CustomerZone is Resimac’s new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by CustomerZone include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.
- Read about features and benefits of CustomerZone
- CustomerZone login
- Don’t know your Customer ID or password?
- Get help to getting started
- Get help in accessing redraw funds or transferring to external accounts
- View our detailed FAQs
Introducing CustomerZone
Why our customers love us?
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Excellent service
I was referred to Resimac by a family friend and although initially reluctant as they aren't a banking institution as such, my fears were way allayed. Their service was exemplary, from start to finish, and I look forward to further loan transactions with them. I would highly recommend.Fantastic Service
After having challenges with another bank, I approached Resimac to get a home loan. They went above and beyond to work loan through the bank's processes and kept me up to date at every step of the way. The loan was fairly time sensitive and they looked at every available option to get the loan approved, docs issued and settled. I was very happy with the timely result and flexibility offered. I wouldn't hesitate using Resimac again. Well done - 10 out of 10!A Better Alternative to Banks
From application to approval they all went well, without having to go to an office, all done by phone and email - very efficient process.
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