Important Notice

Resimac has undertaken a comprehensive review of the New Zealand mortgage market and it has determined that the competitive environment will remain restrictive for non-banks for the foreseeable future. As a result, from 1 July 2024, Resimac will cease accepting new home loan applications in New Zealand. Resimac has confirmed it will continue to service its existing New Zealand customers and any customers in the application pipeline.

Customer contacts

Customer care & Lending enquiries:

Phone: 

0800 38 48 58

DDI/International: 

+64 9 927 7700

Postal Address:

PO Box 37066, Parnell, Auckland 1151

Settlement and Documentation enquiries:

Phone:

0800 38 48 58

Discharge and Security enquiries:

Phone:

0800 38 48 58

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System maintenance
We are currently experiencing technical issues with CustomerZone.
Please email customerassist@resimac.co.nz for any urgent enquiries. During this time, your online account will not be accessible. We apologise for any inconvenience.

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Due to planned server maintenance, our log-in page will not be available on Sunday 1st January between 4:00am and 7:00am NZST.

We apologise for any inconvenience caused.