CustomerZone is our online loan management platform where customers can manage
their home loan, their way. For the fastest way to resolve any questions or issues
you may have, please visit our FAQs.

Customer contacts

Customer care & General enquiries:


0800 38 48 58


+64 9 927 7700

Postal Address:

PO Box 37066, Parnell, Auckland 1151

New Lending enquiries:


0800 466 656

Settlement and Documentation enquiries:


0800 38 48 58

Discharge and Security enquiries:


0800 38 48 58

Get in touch

We’re here to help. Simply leave your details here and we will get back to you.

panel clost button

I'm a customer

Get access to your accounts online.

System maintenance
We are currently experiencing technical issues with CustomerZone.
Please email for any urgent enquiries. During this time, your online account will not be accessible. We apologise for any inconvenience.

Continue application

Login and complete your application

Adviser login

Get access to your accounts online.

Due to planned server maintenance, our log-in page will not be available on Sunday 1st January between 4:00am and 7:00am NZST.

We apologise for any inconvenience caused.