If your payment has already been processed, and you think you may have entered the incorrect payment details, you can enquire about a past funds transfer for a Pay Anyone payment by viewing the transaction from the transaction listing for the account and review the payment details.
Alternatively, you may contact the Customer Relations (NZ) on 0800 38 48 58 or email firstname.lastname@example.org
who should be able to assist you.
, it may take up to 8-10 weeks for the resolution of a Pay Anyone dispute. This is because we will need to raise an ‘Mistaken Internet Payment’ (MIP) dispute on your behalf and work with external financial institutions in order to investigate the payment.